How To Drop-Ship With Excheap
Do you dropship?
Details Of How To Drop-Ship With Excheap
Drop-shipping means your supplier (Excheap) sends goods directly to your customers, but as far as your customers are concerned, they bought the products from you and they have no contact to Excheap.
Excheap allows drop-ship orders for all registered customers.
There are no additional charges.
Just order online in the same way as usual, but add different delivery addresses in “my account” –http://www.excheap.com/address_book.php
(You can also add a new shipping address on-the-fly during the checkout process.)
You can have as many shipping addresses as you like listed on your Excheap account.
When you order, it will help us if you put “drop-shipping to customer” in the shipping comments. We always check carefully (for fraud prevention) if the shipping address is different to the billing address, so if you are a new drop-shipping customer we may need to email or phone you to verify before processing the order.
We do not include Excheap publicity materials / invoices etc when we send drop ship goods, so it protects your reputation as a seller. They will not know the true source of the goods, and they will not know the price you paid.
The prices shown on the shipping invoice will be different to what your customer paid you. However if your customer asks you can point out that these are values for customs declaration only. In any case a lower price declared helps reduce ad-valorem duty or sales taxes that your customer may have to pay when receiving imported goods in certain countries. Please check about importing / tax regulations before your start drop-ship selling, and always keep your customers informed.
If your customer has technical support issues, or wants to return a product, they will have to discuss this with you first because it’s your account with Excheap.
Please note that if there are import taxes to pay, you usually have to pay this when you receive the goods from the courier. So if you’re dropshipping, that’s your customers who may ‘unexpectedly’ have to pay ‘extra charges’.
Please note it’s your responsibility as the Excheap buyer / dropship vendor to find out information about taxes and inform your customers. Excheap accepts no responsibility whatsoever for providing tax information relevant to your country, although of course we will do whatever we can to help you minimize the tax burden if you have special packing/ declaration instructions.